FAQs
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There is no limit, send in as much as you’d like done!
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No, although we do go through the footage and remove anything such as blue screens, TV, static, or if you just left the camera pointing at the wall for an hour.
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We'll keep you updated via text when we receive your memories. In case of any issues, we'll give you a call. Otherwise, please expect a 2-week turnaround.
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No, our pricing is straightforward and transparent, regardless of the quantity of memories you have.
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Yes, absolutely! Our storefront is located at 5726 West Alexis, Sylvania, Ohio, 43560, where all digitization processes take place.
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Your videos will be in MP4 format, audio in MP3, and photos in .JPG format for maximum compatibility.
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Absolutely, we prioritize your privacy. None of your information is shared, ensuring a secure and confidential digitization process.
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Yes, we retain everything on file for 6 months, providing you peace of mind and easy access to your memories during that period.
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We specialize in digitizing, editing, color correcting, and cleaning up your memories, ensuring they look their best before delivering the final product.
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Once you place your deposit through our store, print out your invoice and place it in a box with your memories. Upon receiving the package, we'll notify you. After digitizing, we'll return everything to you exactly as you provided it.
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Our average turnaround time is approximately 2 weeks.
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We offer digitization services for VHS, VHS-C, 8mm, 16mm, Beta, 8mm Film, Cassettes, Reel-to-Reels, and Records.
We also offer film developing for both 35mm, and 120 film. -
Make sure your photos are loose leaf, and are protected inside a zip-lock bag for added protection.
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Feel free to call or email us with any additional questions! We're here to help.